Privacy and GDPR policy




Our website with the trade name “HEALTHIA TEAM” under its capacity of Data Controller, would hereby like to inform you that it will proceed with the lawful collection and processing of your personal data according to the provisions of EU General Data Protection Regulation (GDPR) 2016/679 that enters into force on May 25th, 2018.

More Specifically:

Which personal data do we process?

Our company collects and processes the following personal data of yours:
Personal Data information:

  • Your full name
  • Postal address
  • Landline and mobile telephone number
  • E-mail address
  • Passport / ID information
  • Bank account information
  • Some medical information

Internet Data:

Log Files: As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to maintain and improve the performance of the Services.

Analytics: We use analytics services (including, but not limited to, Google Analytics) to help analyze how users use our Site. Analytics services use Cookies to collect information such as how often users visit the Site and we use the information to improve our Site and Services. The analytics services’ ability to use and share information collected by them is restricted by their terms of use and privacy policy, which you should refer to for more information about how these entities use this information.

Location Information: If you have enabled location services on your mobile device, we may collect your location information to improve the Services we offer. If you do not want this information collected, you can disable location services on your device.

Cookies: “Cookies” are small pieces of information (text files) that a website sends to your computer’s hard drive while you are viewing the website. These text files can be used by websites to make the user’s experience more efficient. The law states that we can store these cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission. To that end, this site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. We and some third parties may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Services and to market the Services or other products. Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

Why do we process your data?

Our company collects and processes the following personal data of yours:

  • To inform you about our services provided. 
  • To provide you with all the required services offered.
  • To send you an email newsletter.

With whom do we share your data?

Our Company may share your personal data with other partner companies such as:
IVF Clinics and travel agencies in order to arrange IVF Treatments and travel destination to Greece. In this case, HEALTHIA TEAM is committed that its partner companies are under its control and act only on its behalf, are authorized in writing and specifically for that purpose, and are fully bound by confidentiality and other obligations stemming from applicable legislation.

Third-Party Websites

Our Site may contain links to third-party websites. When you click on a link to any other website or location, you will leave our Site or Services and go to another site, and another entity may collect personal information or anonymous data from you. We have no control over, do not review, and are not responsible for, these outside websites or their content.
Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit. The links to third-party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content, or websites.

Your Choices Regarding Information

Choices: We offer you choices regarding the collection, use, and sharing of your personal information. We may periodically send you emails that directly promote the use of our Services. When you receive promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the email you receive or by contacting us directly. Despite your indicated email preferences, we may send you service-related communications, including notices of any updates to our Terms of Use or Privacy Policy.

Cookies: If you decide at any time that you no longer wish to accept cookies from our Services for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Services or all functionality of the Services.

How does the Company protect your data?

HEALTHIA TEAM guarantees that it has taken all appropriate organizational and technical measures in accordance with relevant technology standards and applicable laws and regulations, in order to ensure that the processing of your personal data, either by itself or by third parties on the Company’s behalf, is lawful, appropriate, and ensures an adequate level of security, in order to prevent any unauthorized or accidental access, processing, deletion, alteration or other use of data.

How long do we keep your data?

The personal data processed by HEALTHIA TEAM is retained throughout the duration dictated by the purpose of processing and/or provided by Greek law, in case of proceedings with the IVF Treatments.

In any case, please be advised that pursuant to applicable legislation, you have and you may exercise the following rights: (a) the right to access your personal data, as well as the information relating to the processing, (b) the right to rectify inaccurate or incomplete data of yours, (c) the right of erasure (“the right to be forgotten”) and (d) the right to restrict the processing of your data in cases expressly provided by law, (e) the right to portability of your data in a structured, commonly used and machine-readable format (e.g. USB MEMORY STICK), (f) the right to have your data transferred to another data controller, and (g) the right to object to the processing of your personal data in cases expressly provided by law. The exercise of each of the above rights can take place by submitting the relevant written request to our Company, to which we shall respond within one (1) month following its receipt. Please be advised that the said period may be extended for two (2) additional months depending on the complexity of your request and the overall volume of requests received.

Furthermore, HEALTHIA TEAM undertakes to notify you, without undue delay, for any breach relating to your personal data, which is likely to result in a high risk to your rights and freedoms, unless this notification falls within one of the exceptions expressly provided by law. In any case, if you find out a breach to the protection of your personal data, you have the right to lodge a complaint with the Greek and UK Data Protection Authority, as well as to initiate court proceedings.  

Who can I contact for any questions/issues?

For any queries, clarifications, or requests regarding the protection of your personal data by HEALTHIA TEAM, you may contact us via our website.